Back
Completed Evaluation Form
Event Date:
Sunday, June 26, 2011
Event Type:
Kids Birthday Party
Venue:
Tower 31 - New York, NY
Submitted On:
Thursday, June 30, 2011
QUALITY CONTROL SURVEY
Dear Client,
Thank you for taking the time to participate in our satisfaction survey. We value your opinion and appreciate your honesty. Every effort will be made to improve our services based on your input.
Party Related Questions
Initial booking experience
Please select
Perfect
Excellent
Good
Ok
Poor
N/A
Overall quality of service at your event
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
MC's performance, appearance & personality
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
Overall costume performance & appearance
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
Choice of music
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
The price you paid for service
Please select
Exellent! Service far exceeded the price we paid.
Good. Service was very good compared to the price we paid.
Fair. Service and price were comparable.
Poor. We didn't get our monies worth.
How likely you are to recommend us to other?
Please select
Definitely
Most Likely
Probably
Maybe
Probably Not
Not gonna happen
What was the main reason for choosing us?
Referral
Comments
If you had to change one thing about your whole experience with "A2Z", what would that be?
I cant really critique as my entertainment was supposed to be begin at 3:15/3:30 and it began with 2 of the 3 performers at around 4:45ish. Many of my guests with younger babies were starting to leave and the ones with older kids hung around longer but were also starting to leave 5:15/5:30. There was a parade going on near the venue, everyone was informed, I dont blame anyone, but at the same time, caterer from Westchester, waiters from Queens and guests from all over the city, Brooklyn, NJ and Long Island were able to get there with out being significantly late. I would expect guests to have done less research on traffic over professionals and expected them to be later than the entertainment but that wasnt the case. I do not wish to blame or get upset because its in the past and Im happy to have had nice weather and everyone enjoyed themselves being outside and the kids enjoyed running around and playing with party favors! Once arrived, the girls did the best they could to get everything in and make the kids happy. Some guests suggested that one girl wasn't the nicest but I didnt catch that. I was a little upset that Minnie came out over Mickey as it was my sons first birthday party and not a girls party but its not the biggest deal, especially since he didnt care for the character anyways. I would still recommend since my sister has seen A2Z at other parties and the girl that I know that uses A2Z all the time said that they are usually on time. I do think that it could have been avoided, no one was able to understand how they were so late especially when the party before was on the west side as well.
Optional Comments
Optional Comments about your Venue, Florist, Decorator, Photo, Video, Band or DJ
Please rate your expirience with a Venue / Restaurant /Catering Hall
Please rate your expirience with Video Vendor
Please rate your expirience with Photo Vendor
Please rate your expirience with a Florist/Decorator