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Completed Evaluation Form
Event Date:
Saturday, May 28, 2011
Event Type:
Kids Birthday Party
Venue:
Bowlmor Times Square - New York, NY
Submitted On:
Tuesday, May 31, 2011
QUALITY CONTROL SURVEY
Dear Client,
Thank you for taking the time to participate in our satisfaction survey. We value your opinion and appreciate your honesty. Every effort will be made to improve our services based on your input.
Party Related Questions
Initial booking experience
Please select
Perfect
Excellent
Good
Ok
Poor
N/A
Overall quality of service at your event
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
MC's performance, appearance & personality
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
Overall costume performance & appearance
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
Choice of music
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
The price you paid for service
Please select
Exellent! Service far exceeded the price we paid.
Good. Service was very good compared to the price we paid.
Fair. Service and price were comparable.
Poor. We didn't get our monies worth.
How likely you are to recommend us to other?
Please select
Definitely
Most Likely
Probably
Maybe
Probably Not
Not gonna happen
What was the main reason for choosing us?
The main reason for choosing A to Z is that usually you are very helpful and reliable. However, this time around you sent me a replacement/ different face painter than was originally discussed. Inna explained to my daughter all the details about the person who is supposed to come to our party and when my daughter requested that on the party, the person was not able to do that. Instead of the body glider which was promised, the poorly trained person who could barely do a few kind of face painting and denied a number of my daughter's requests saying that she does not know how to do that. In addition, the face painter brought 2 more unknown people who were taking pictures of guests and kids without anyone's permission. Inna should of let me know about the changes ahead of time and let me decide whether or not I would like that replacement to come to my event. I am very disappointed.
Comments
If you had to change one thing about your whole experience with "A2Z", what would that be?
I wish the original perfomer would come to our party instead of a replacement. My daughter was not happy with the results.
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